Help

Security

1. Security Warning in IE "Do you want to view only the content that was delivered securely?"
2. PCI DSS Compliance. Is I Learn Greek complied?

Audio

1. Introducing Yahoo Media Player
2. Yahoo Media Player / Audio Files do not play in Smart Phones
3. Sound Files/Yahoo Media Player in Chrome
4. Sound Files/Yahoo Media Player in different Browsers
5. Sound files don't play.
6. Sounds open in a new Window.
7. My Internet Explorer downloads audio files instead of playing them.
8. Use mini Windows Media Player for audio.
9. I played the sounds and now my browser opens in a small window.

Login, Registration, User Name, Password

1. I just paid with paypal but the website says: "Your account has expired"
2. I tried to register and I get the message "someone has already registered with that email address"
3. I have paid with eCheck and can not access the site
4. I Forgot my Password.
5. I Forgot my User Name.
6. I'm logged in but I can not access the pages I want.
7. I have a subscription, but when I login the site tells me "Please Register" or sends me to "Login" page

Install Greek language, Printing

1. Install Greek language In Mac/Apple computers
2. Install Greek language on Windows 2000
3. Install Greek language on Windows XP
4. Install Greek language on Windows Vista
5. Finding special Greek characters at your Keyboard
6. I can't see the Greek Characters in the Tests results.
7. Printing pages

Games

1. The Hangman game does not work, or it shows odd characters
2. The Word Search games don't work

Other

1. What are RSS Feeds and XML?

Security Warning in IE "Do you want to view only the content that was delivered securely?"

  When you receive this error message, click Yes.
In Internet Explorer, go to Tools, Internet Options, and click the Security tab.
Make sure that in "Select a zone to view or change Security settings" that Internet is selected.
Click Custom Level and scroll down about half way to "Miscellaneous" section.
Find "Display mixed content" and check the "Enable" button
Click OK, Yes, and then OK again.
The change should take effect immediately. If it doesn't restart your Internet Explorer

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PCI DSS Compliance. Is "I Learn Greek.com" complied?

  What is PCI compliance?
Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover Card, and JCB to establish a minimum security standard to protect customer’s payment card information.
  Is "I Learn Greek.com" complied?
I learn Greek.com uses PayPal's Web Payments to process credit cards. We do not store credit card numbers in our databases. The process of this information is handled by PayPal. PayPal adheres to international PCI compliance standards for data security.

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Yahoo Media Player.

  We have embedded "Yahoo Media Player" in our pages. With Yahoo media Player you can hear the audio files just like before, but you do not need to leave or adjust the page at all! The player will appear in the lower left corner of the browser, when the page loads. You do not need to download anything.
A small "play" button will appear in front of the links with audio, just click it to play.
In some of our pages you'll see 2 play buttons; clicking either one will play the audio file.
Let us know if you like the new feature by going to facebook or sending us an email.
The new player will appear only if javascript is enabled in your browser.

Not tested in iPhone. If the audio does not work in your phones, turn off Javascript in phone's browser to enable default media player of your phone

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Yahoo Media Player / Audio Files do not play in Smart Phones

  We have tested "Yahoo Media Player" in Droid phones. The audio plays as long as Javascript and Plug-ins are enable
This might also work in other smart phones.

To enable Javascript open your default browser (the browser that came with the phone).
Click the settings icon on your phone choose "more" and then "settings".
Click "Enable Javascript". Then Click the Arrow next to "Enable Plug-ins". Choose "Always On".
Now your browser should start playing the audio files without leaving the page.

Not tested in iPhone. If the audio does not work in your phones, turn off Javascript in phone's browser to enable default media player of your phone

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Sound Files/Yahoo Media Player in Chrome

  If our sound files are not playing in Chrome or open in new window, use the following steps to set it up so it plays with Yahoo Media Player.
Open Chrome and click the settings (the wrench icon)in top right corner.
Click "options" and then click "Under the hood" in left pane.
Click "Content Settings" button on top of right pane.
Check the following: "Allow all sites to run Javascript" under Javascript, "Run Automatically" under plug ins
Close your settings tab and you should be ready to go!

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Sound Files/Yahoo Media Player in different Browsers

  If our sound files are not playing in your browser or open in new window, use the following steps to set it up so it plays with Yahoo Media Player.
In IE do the following:
Click Tools/Settings - Internet Options - Security - Internet - Custom Level.
In the dialog box that appears scroll until you find "Active Scripting" (close to bottom) and hit enable.

In Firefox do the following: Click on the Tools menu and then click Options.
Click the Content tab, click to select the Enable JavaScript check box.
Restart the browser.

In Safari do the following: Click on the Tools icon and then click Preferences.
Click the Security tab, click to select the Enable JavaScript check box.
Restart the browser.

In Opera do the following: Click the Tools menu, and then Preferences.
Click the Advanced tab and click Content
Click to select the Enable JavaScript check box, then click OK.
Restart your browser.

For other browsers use similar steps to enable javascript or plug-ins.

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Sound files don't play.

  We have recorded our sound files in MP3 format. This is a very popular format and every player can play the files. Most modern browsers will handle the sound files with their own software called plug-ins. If your browser does not play the sound, make sure that your player (Quick Time, Media Player, Real Player, etc) is up to date. Ensure that you set up the preferences in your player so that MP3 sound is enabled. If this does not work, download the newest version of a player. Some links are: Quick Time, or Real Player.

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Sounds open in a new Window.

   We program the site so when you click on a sound file (Play button) a new window pops up or a new tab opens. The new window or tab have your player's console, and it will play the file. After the file is played, you can play it again instantly, as many times as you like.
   If a new window opened we recommend that you make the sound window small enough that does not distract you from your study, and big enough so you can see the player's console. Do not close the second (sound) window until you finished listening to sounds.
   If you prefer tabbed browsing many browser will switch to the new (audio) tab every time you click on a sound file. We recommend that you change your browser settings to open new windows instead of tabs.
   In Safari you can make a new window by right clicking the sound tab and choose "Move tab to new window".
If your browser opens your music player just make the player smaller.

   We have found that Firefox is the browser that works better with audio, if you install the Quick Time plug in. You can download Firefox for free at http://www.mozilla.com/en-US/

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My Internet Explorer downloads audio files instead of playing them.

   To fix that click "Start" then "Default Programs", "Change auto play Settings". Go down to "Audio Files" and change the selection to "Take no Action" or "Ask me every time"

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Use mini Windows Media Player for audio.

   If you are using Windows Media Player to listen to the audio you can set it up to open the mini player when playing mp3 audio. This way it will always be out of your way.
To do this open Windows Media player Click "Tools" then "Options".
Click the "Player" tab and then make sure that the "Start the mini player for the file names that contain this text" is checked. In the text box under it delete "voiceatt.wav" and type ".mp3" without the quotation marks. Click "ok" and you are ready to go.
If you want to maximize your player after you finish studying, just click the arrow on the lower right corner of the player.

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I played the sounds and now my browser opens in a small window.

  When you played the sound files you probably resize the second window to make it smaller. Modern browsers "remember" the last changes a user made. Maximize the window by clicking the maximize button on the top right corner of your browser. To prevent this from happening again avoid resizing the second window that opens when you click to hear a sound.

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I just paid with paypal but the website says: "Your account has expired"

  Logout by clicking the "Logout" link and then login again. This will solve your problem.
If the above solution does not solve your problem, empty your browser's cache and/or close your browser.

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I have paid with eCheck and can not access the site

  The site will "open" automatically when PayPal clears the check.
You will receive a message from PayPal when the eCheck clears (3-5) days. I Learn Greek.com will be available right after that.
  We'll add the 3 days lost during the process within 24-48 hours after the echeck clears.

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I tried to register and I get the message:
"someone has already registered with that email address"

  You have registered previously with I Learn Greek.com
If you remember your login info, login. You'll get a message that says "your membership has expired click here". click and follow the screens.
  If you do not remember your login info you can retrieve your password with that email address.
Click Retrieve Password (instant if you remember the answer to the secret question) or Retrieve Password by email

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Forgotten Password

  If you forgot your password, please click Retrieve Password (instant when you remember the answer to the secret question) or Retrieve Password by email to go to the forgotten password page. You can also access this page when you enter your e-mail address at the Login page. Put any word as a password, and the system will show you a message. Click on the link on the message and this will take you to the "Retrieve password" page. Follow the prompts.

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Forgotten User Name

 Your User Name is the e-mail address that you provided when you registered. To retrieve it, go to Contact Us page and send us a message. We will email you back your secret question. Please reply with your answer. If you don't remember the secret question and answer, please provide any information you used during your registration.  Please understand that we have to match some info or you will need to register again. That's why you should provide a real e-mail address during your registration..

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I'm logged in but I can not access the pages I want.

  Your session has timed out. Click the log out link and then login again.

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I have a subscription, but when I login the site tells me "Please Register" or sends me to "login" page

  If you are a paid subscriber and you are taken to the "Login" or "Please Register" page when you login, please enable cookies in your browser. The ASP session needs the cookies enabled. This solution applies to the users that their account is currently active (paid).

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Install Greek Language in Mac/Apple Computers

To install the Greek language in Mac computers, follow the instructions bellow:
Click on the Apple logo in the upper-left corner of the screen and select System Preferences.
Select International from the System Preferences screen.
Go to the Input Menu screen
Make sure that Show input menu in menu bar is checked at the bottom of this screen.
You can make the Keyboard Viewer viewable by checking the box. The Keyboard Viewer will enable you to see which keys on your keyboard input which letters in the language you select.
Check the boxes next to the language you want available to you. In our case Greek.
Click the flag icon (if you're in the U.S. it should be the U.S. flag) to bring up the Input Language Menu.
Click on the language you want to type in. The flag will change to the country flag (in our case, Greek), and you'll be able to type in that language.
To switch back, click the flag icon and select the previous language

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Install Greek Language On Windows 2000

To install the Greek language in Windows 2000, follow the instructions bellow:
Click Start -  Settings - Control Panel . 
Double-click Regional Settings . 
Click the General tab, click to select the check box next to the appropriate language group you wish to install, and then click Apply . The system will ask for a Windows 2000 CD-ROM. When the language is installed, Windows 2000 will prompt you to restart the computer. 
To enable a newly added language and specify a keyboard layout in Windows 2000, follow these steps: 
Click: Start - Settings - Control Panel . 
Double-click: Regional Settings . 
Click: the Input Locales tab. 
In the Input Locales box, click the Greek language, and then click Properties . 
In the Keyboard Layout box, click the appropriate keyboard layout, click OK , and then click OK again. Make sure to enable the language on the task bar.

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Install Greek Language On Windows XP

To install another language and keyboard layout in Windows XP, follow the steps below:
In the Windows XP standard Start menu, click Start - Control Panel or 
In the Windows XP classic Start menu, click Start - Settings - Control Panel . 

Double-click Regional and Language Options . 
Click the Languages tab, and then click Details under "Text Services and Input Languages". 
Click Add under "Installed Services", and then click the Greek  and the keyboard layout you want to use for Greek. 
To configure the settings for the Language bar, click "Language Bar" under "Preferences". 
To configure the settings for switching between two or more languages click "Key Settings" under "Preferences".

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Install Greek Language On Windows Vista

To install another language and keyboard layout in Windows Vista, follow the steps below:
In the Windows Vista standard Start menu, click Start - Control Panel or 
In the Windows Vista classic Start menu, click Start - Settings - Control Panel . 

Click: Clock, language and Region - Change keyboard and other Input methods or
if you have the classic view, click: Regional and Language Options
Click the Keyboard and Languages tab, and then click Change Keyboard.
The "Text Services and Input Languages" window will appear
Click Add under "General", and then click the Greek  and the keyboard layout you want to use for Greek. 
To configure the settings for the Language bar, click "Language Bar".
To configure the settings for switching between two or more languages click "Advanced Key Settings".

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Finding special Greek characters at your Keyboard

To find and use the special Greek characters read the following:
Use Left Alt+Shift to switch between the English and Greek keyboards.

• To type an accented vowel, press the ';' key and then the vowel (separately).
• To use the dialitika ¨, press ':' before the vowel .
• To use dialitika with accent ΅, press SHIFT-W and the the vowel.
• To actually type ';' (the Greek question mark) and ':' (colon / Διπλή Τελεία) you need to press 'Q' and 'SHIFT-Q' respectively.

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I can't see the Greek Characters in the Tests results.

  Some Browsers will show odd characters when you hit the "Give me my score" button in the tests. To solve that, in the View menu, click Character Set and then Greek (windows-1253) or Greek (ISO-8859-7).
  To take advantage of all the features of this web site please download and install the latest version, of your favorite browser.

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Printing pages

  We have developed a separate style for printing for this site. Now your prints will have larger font and look clearer.
Make sure the scale is 100% in your printer. To do that choose Print - Properties - Layout - Scale By (percentage).

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The Hangman game does not work or
it shows odd characters

 The hangman game will work perfectly if you are using any modern browser. In some browsers, the Greek Characters might appear as strange symbols, in the text boxes.  To solve that, in the View menu click Character Set and then Greek (windows-1253) or Greek (ISO-8859-7).
  To take advantage of all the features of this web site please download and install the latest version, of the browser that you prefer.

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The Word Search games don't work

The word search games are made with Oracle's Java. If the Word Search games don't work, or they delay, download the latest Java™ from Oracle's web site.

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What are RSS Feeds and XML?

  RSS (Real Simple Syndication or Rich Site Summary) is a format for syndicating news or content of sites. RSS aware programs are called news aggregators. A news aggregator can help you keep up with favorite weblogs or news by checking their RSS feeds.
I Learn Greek.com's RSS will post news about this site. You can click the "News" link and read the feed as a standard web page. Most modern browsers can read RSS

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